Cancellation & Refund Policy

As you will be aware, PlumbWise's services are scheduled months in advance and have been completed and invoiced, therefore the cancellation policy does not apply.

PlumbWise does not accept cancellation and or refund requests for any of its provisions, products and services where the payments has been taken online.


Payment Security and Privacy

PlumbWise is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. The information you give us electronically will only be used for the purpose you intended.

PlumbWise uses all reasonable efforts to safeguard the confidentiality of your credit or debit card details such as encryption technology and firewalls. Your credit card number and contact information will be provided to RBS Worldpay. RBS Worldpay has its own privacy and data collection practices and PlumbWise has no responsibility or liability for these independent practices.

If you are in a public place we strongly advise you to make sure that you are not being observed by someone as you enter your details. This is to prevent them being misused by someone else.


Customer Service Contact

If there are any questions regarding payment of, products and services you may contact us using the following address below:

Mr Neil Armstrong

PlumbWise, 1 Carr Holme Gardens, Cabus, Garstang, Preston. PR3 1LY

Telephone no: 01995 605338